TwistedToyz.ca

Frequently Asked Questions

🔒 Is your packaging discreet?

Absolutely. All our orders are shipped in plain, unmarked packaging with no reference to Twisted Toyz X on the outside.

📦 How long does shipping take?

Orders are processed within 1-2 business days. Delivery across Canada typically takes 3–7 business days.

♻️ What is your return policy?

Due to the intimate nature of our products, we cannot accept returns. However, if an item arrives defective, contact us and we’ll make it right.

🧼 Are your products body-safe?

Yes! We only carry products made with body-safe, non-toxic materials such as silicone, ABS plastic, and stainless steel.

🇨🇦 Where are you based?

We’re proudly Canadian-owned and operated, based in Northern Ontario.